Strategies to improve delivery quality in the final mile.
If your drivers bring the delivery notes back at the end of the day, every dispute takes days to settle. Here is how to roll out proof of delivery on the driver's phone, which evidence to ask each type of customer for, and how to see what was delivered without calling anyone.
Diesel is the number you check every week because it changes every week. Meanwhile, the cost of an hour of driver time and of putting a van on the road have been climbing for years. And in urban delivery you pay almost all of that whether you make 40 deliveries or 80. That's where the saving the pump receipt never shows you is hiding.
By Xavier Ruiz
A TMS moves freight between locations. A Delivery Management System executes the last leg. They are not rivals: they cover different halves of the same journey. Here is how to tell which half is breaking in your operation.
Low emission zones are no longer just two big cities' business: they're mandatory in many municipalities, and in summer tourist centers fill with cameras, closed streets, and restrictions. You don't see the fine: it arrives weeks later. Here's how to deliver in an LEZ without scares.
By Xavier Ruiz
In summer, the cold chain has far less margin. And the weakest link is almost always the same: the last mile. One door-open too many, a route that drags, a failed delivery in the sun… and the product's no good. Here's where it breaks and how to protect it without slowing delivery.
By Xavier Ruiz
In August, a coastal town triples its population in a week. The bars order double, the streets close to traffic, and your same fleet has to reach them all before they open. Summer HORECA logistics isn't won with more vans: it's won with a better plan.
By Xavier Ruiz
Almost everyone thinks a delivery costs less than it does. Fuel and wages are just the tip: planning time, failed deliveries, and overtime quietly eat your margin. Here's how to calculate your real cost per delivery — and see where the money you can recover is hiding.
By Xavier Ruiz
Last-mile delivery still runs on WhatsApp, phone calls, and the dispatcher's gut. Five daily frictions explain why operations keep firefighting instead of planning — and what changes when knowledge lives outside one person's head.
By Xavier Ruiz
Deliver by cargo bike in city centers without losing margin. Key strategies for route planning, load capacity, and efficient cycle logistics operations.
By Xavier Ruiz
