Operational workflows for dispatchers and planners.
In August the work doesn't drop: the people do. The planner leaves, two drivers are off, and the orders keep coming just the same. The problem isn't only missing staff — it's that the knowledge leaves with them. Here's how to prepare the cover so the operation doesn't depend on who's in.
By Routal Team
Almost everyone thinks a delivery costs less than it does. Fuel and wages are just the tip: planning time, failed deliveries, and overtime quietly eat your margin. Here's how to calculate your real cost per delivery — and see where the money you can recover is hiding.
By Routal Team
Last-mile delivery still runs on WhatsApp, phone calls, and the dispatcher's gut. Five daily frictions explain why operations keep firefighting instead of planning — and what changes when knowledge lives outside one person's head.
By Routal Team
