Legal

Terms and Conditions

Identification and Ownership

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the Owner provides its identifying details:

  • Holder:  ROUTAL TECH SL
  • NIF: B66584087
  • Address:  Calle La Vinya 16, 08041, Barcelona – Spain.
  • Email:  info@routal.com
  • Website:  https://routal.com

Terms of use

If you do not agree with each and every one of these clauses and conditions, please refrain from using the Website.

Access to the Website does not imply, in any way, the beginning of a commercial relationship with the Owner.

Through the Website, the Owner provides access and use of various content that the Owner and/or its collaborators have published through the Internet.

To this end, you are obliged and committed NOT to use any content on the Website for unlawful purposes or effects, prohibited in this Legal Notice or by current legislation, harmful to the rights and interests of third parties, or that may in any way damage, disable, overload, deteriorate, or prevent the normal use of the content, computer systems, documents, files, and any type of data stored on computer systems owned or contracted by the Owner, by other users, or by any Internet user.

Security measures

The personal data provided to the Owner may be stored in automated databases or not, whose ownership corresponds exclusively to the Owner, who assumes all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current data protection regulations.

However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, the Owner cannot guarantee the absence of viruses or other elements that may cause alterations in the User's computer systems (software and hardware) or in their electronic documents and files contained therein, although the Owner uses all necessary means and takes the appropriate security measures to avoid the presence of these harmful elements.

Processing of Personal Data

You can consult all the information related to the processing of personal data collected by the Owner on the page Privacy Policy.

Contents

The Owner has obtained the information, multimedia content and materials included on the Website from sources that it considers reliable, but, although it has taken all reasonable measures to ensure that the information contained is correct, the Owner does not guarantee that it is exact, complete or updated. The Owner expressly declines any responsibility for errors or omissions in the information contained in the pages of the Website.

It is prohibited to transmit or send through the Website any illegal or illicit content, computer viruses, or messages that, in general, affect or violate the rights of the Owner or third parties.

The contents of the Website are for informational purposes only and under no circumstances should they be used or considered as an offer to sell, a request for an offer to purchase or a recommendation to carry out any other operation, unless expressly indicated.

The Owner reserves the right to modify, suspend, cancel or restrict the content of the Website, the links or the information obtained through the Website, without prior notice.

The Owner is not responsible for any damages that may arise from the use of the information on the Website or that contained in the Owner's social networks.

Cookies policy

You can consult all the information related to the policy of collection and processing of cookies on the page Cookies Policy.

Links to other websites

The Owner may provide you with access to third-party websites through links with the exclusive purpose of informing about the existence of other sources of information on the Internet in which you can expand the data offered on the Website.

These links to other websites do not in any case constitute a suggestion or recommendation for you to visit the destination web pages, which are beyond the control of the Owner, so the Owner is not responsible for the content of the linked websites or the result obtained by following the links. Likewise, the Owner is not responsible for the links located on the linked websites to which it provides access.

The establishment of the link does not imply in any case the existence of relations between the Owner and the owner of the site on which the link is established, nor the acceptance or approval by the Owner of its contents or services.

If you access an external website from a link found on the Website, you must read the other website's own privacy policy, which may be different from that of this Website.

Intellectual and industrial property

All rights are reserved.

All access to this Website is subject to the following conditions: the reproduction, permanent storage and dissemination of the contents or any other use for public or commercial purposes is expressly prohibited without the express prior written consent of the Owner.

All industrial and/or intellectual property rights over the Application, as well as any extension, improvement or modification thereof, are the exclusive property of the Owner. Intellectual property will cover the computer program, its source code and the structure of its database.

The User is expressly prohibited from reproducing, transmitting to other computer equipment, modifying, adapting, maintaining, correcting errors, assigning, selling, renting, lending, assigning use, neither partial nor total, transmitting the right to use, disclosing, publishing, etc., of the licensed computer program, with the logical exception of its use by the Users.  

Likewise, the User undertakes, within the framework of contractual good faith, to quickly and effectively report any infringement or well-founded fear of infringement by third parties of the Application, which could affect the legitimate interests of the Owner.

The User will retain all industrial and/or intellectual property rights that he or she owns over the information and content that may be stored through the Application within the framework of its use under the License.

Limitation of liability

The Owner declines any responsibility in the event of interruptions or malfunctions of the Services or content offered on the Internet, whatever the cause. Likewise, the Owner is not responsible for network outages, business losses as a result of such outages, temporary suspensions of electricity or any other type of indirect damage that may be caused to you by causes beyond the control of the Owner.

The Owner will not have any responsibility for damages of any nature that may be due to fraud in the utility that the Users and/or the user may have attributed to the application and the reliability of the service and content accessible through the application.

The total liability of the Owner, whatever the cause, may not exceed the total amount billed to the user for the license, and under no circumstances may the Owner incur any liability for loss of profits, loss of profits, consequential damage or any other direct or indirect damage.

The user is solely responsible for the custody and secrecy of the usernames and passwords and number of licenses of the Application.

The Owner is not responsible, in any case, for damages of any nature that may arise from access or use of the application by the user or its users contrary to the provisions of this Legal Notice and/or non-compliance or defective compliance with the obligations of the user and/or incorrect use of the application that negatively affects its operation.

The owner is not responsible for: i) Third-party software and ii) the nature and typology of the information and content stored by the user.

Neither Party will be liable to the other or a third party for indirect, special, consequential or incidental losses, for direct or indirect damages and resulting from: a) loss of income, b) loss of opportunities, c) loss of profits; d) recovery costs, even if the Party has been notified of such damages, except for fraudulent, delinquent conduct or failure to comply with the provisions of this legal notice by any of the Parties.

The Owner makes the Application available to the user without any implied or presumed warranties, including fitness for a particular purpose, absence of defects or errors, compatibility with a specific system, or accuracy of the information contained therein, except as expressly stated in this Legal Notice. The user relies on the Application and its results exclusively at their own risk, and the Owner assumes no liability for indirect, consequential, punitive damages or loss of profits arising from the user's use of the Application.

Warranty Exclusion: The warranty referred to in the previous paragraph is not applicable if: (i) the application is not used in accordance with what is defined in this Legal Notice; (ii) any entity other than the Owner modifies the software or part of it or (iii) a malfunction occurs in the software caused by equipment or software product not supplied by the Owner.

Jurisdiction

This Legal Notice is governed entirely by Spanish legislation and any controversy that may arise between the parties in relation to the interpretation, compliance and/or resolution of this Contract, the Parties expressly submit to the Courts and Tribunals of the city of Barcelona, ​​waiving any other jurisdiction that may apply to them.

Contact

If you have any questions about this Legal Notice or want to make any comments about the Website, you can send an email message to the address: info@routal.com

Refund Policy for Routal customers

Except as required by law, payments are non-refundable, including fees and any other charges. The only reason why it is possible to request a refund is for a service outage and in that case it will only be applied to the time of service outage in an unscheduled manner and the refund can never be greater than the payment for the service.

Personal citizens of the European Union can request a refund of the entire amount within 14 days after the start of the subscription. This 14-day period begins when the subscription service starts.

In case of contracting an annual paid license, the refund can only be requested during the first 10 days from the date of the first subscription and a charge of 3 months of licensing will be generated as return management costs.

If the payment has been made by credit card, any refund may take between 5 to 10 days depending on the bank and/or credit institution.

Limitation of use

The user expressly agrees not to carry out the following actions:  (i) use the Application in a way that could damage, disable, overload or deteriorate it, nor may he use it in a way that could interfere with the use and enjoyment of the Application by third parties; (ii) remove, hide or alter any copyright notice, trademark notice or other proprietary rights notice contained in the Application, (iii) send spam or duplicate or unwanted messages that violate applicable regulations; (iv) send or store unlawful, obscene, threatening, defamatory, unlawful or tortious material, including material that is harmful to children or infringes the privacy rights of third parties; (v) send or store material that contains software viruses, worms, Trojan horses or harmful computer code, files, scripts, agents or programs; (vi) interfere with or affect the integrity or performance of the Application, or the data it contains; or (vii) attempt to gain unauthorized access to the Application or related systems or networks.

The user is solely responsible for the content and information that he or she decides to publish through the Application, exempting SSC from any responsibility for this information and content owned by the user.

The user will be limited to the maximum expandable use of the tool and its features.

The data provided by the user is the property and responsibility of the user. The provider is not responsible for the content of any of the data provided by the user. All data generated by the tool, based on the data entered by the user, will be the property of the Owner.