Coronavirus, helping those who need it most

I want to share a personal experience that matters. SmartMonkey, now Routal, is headquartered in Barcelona, the second region with the most Coronavirus infections in Spain. The second worst country in the world that is dealing with this virus.

Hospitals in our area are about to be overwhelmed by the demand for ICU patients. According to friends who work in hospitals, the capacity of ICU beds in the region of Catalonia is about 800 beds, of which 600 are currently occupied. But we are still a long way from the top. Studies suggest that it will be at the end of April . Even so, 4 long weeks with the exponential growth of infections and expected deaths. Tragedy is the smallest word we could find to define this situation.

But it's not all darkness and death. A few days ago, a guy from Canada was starting to use Highway, our route optimizer. Use was normal for new customers, Testing the examples , taking their first small steps in a very powerful tool, but at the same time easy to put into operation.

We always like it talk to our new users . Not only is it very useful to know more about them, but being able to provide the best possible customer service is priceless. Sometimes you find incredible projects behind @gmail .com accounts like Ahmed Sagarwala's father-in-law in Canada.

It is helping not only the poor, but also people who have decided to isolate themselves to prevent the spread of the virus. Delivering medicines to these people is not just worrying about them, but doing everything they can for society. We are very proud that yesterday 16 people received help thanks to Ahmed's father-in-law and Highway. He told us that next week it will increase to 50 or more. We'll be here helping them.

If you read this and know someone, we could help. Spread the word. We know how difficult it can be, #quédateEnCasa and support Ahmed and others around the world.

Xavi Ruiz, CEO of Routal

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