Training Pills — Ep 5. — Proof of Delivery

This tutorial uses Highway, the platform that became Routal Planner in 2021. Today's screens look different.

We know how hard your day to day is. Planning routes is a tedious job that requires a lot of concentration and experience. From Routal.com we want to help you, that's why we launched a series of training pills to help you improve day by day. Our goal is for you to plan better, faster and more successfully. Shall we start?

In this pill, we're going to show you how our new Proof of Delivery feature works. What has been the communication process between the delivery person and the logistics manager of how each of the deliveries is evolving. The information generated in each delivery is super valuable, since it allows us not only to identify when there is a problem, but also, if everything is going as planned.

How does Proof of Delivery work?

We start from the fact that we have already created our schedule and we have shared the route with our delivery person. (If you've arrived here and you don't really know how to do it, I recommend that you take a look at this Video)

The operation is very simple, a service can be marked as performed or not performed. Once the status is marked, we can simply add a comment, the customer's signature or even a photo to illustrate any packaging problem, a non-existent address, or any other unforeseen event that may occur. (We have delivery friends and they have told us very surprising stories... 🤫)

PoD mobile application

In this video you can see how this new functionality works and the advantages it provides (2 min).

During these first few weeks we have opened this functionality to all our users, but it will soon be limited to our Gorilla license. We are still working to improve and any feedback is welcome!

We hope it was useful and we look forward to seeing you next week with more pills to improve your daily efficiency!