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Help Center
What is Routal?

Routal is the comprehensive platform for optimizing routes and all logistics operations for companies specialized in delivering the last mile. We save more than 30% of gasoline and 90% of time for delivery people and traffic managers, while helping to monitor all operations in real time and accurately communicate the time of arrival to your customers.

Our purpose is to move the world more intelligently. What will we do to achieve this? Our mission is to simplify route optimization as much as possible.

Does Routal work in my country?

We operate in everybody and nearly 1,000 customers in more than 32 countries use Routal daily to optimize their routes, saving time and money.

How do pricing and billing work?

El Routal subscription cost depends on the number of vehicles. It is necessary to include in the subscription as many vehicles as you plan to use. If the number of vehicles in your fleet varies, you have the option to adapt the number of vehicles registered in your subscription at any time in a simple and flexible way.

For more information, you can visit our section Prices.

Does Routal Planner have a limit of vehicles and stops?

Routal has no explicit limitation on the number of stops and vehicles.

Our recommendation for schedules greater than 1,000 stops should be segmented by zones to reduce the complexity of the problem, achieve solutions in a shorter time.

If you have questions, we will be happy to help you manage this type of planning. Contact our support team for more details.

What should I do if I need help?

Customer satisfaction is one of our top priorities, so whenever you need help, we're here to help. Contact us through any of our communication channels:

Direct chat support:
In the lower right corner you will find a fixed button. Click to start chatting with our support team.

Email support:
Send us an email support@routal.com with your question and we will solve it as soon as possible.

Does Routal include traffic information?

Yes, you can calculate estimated times considering traffic information in real time. This functionality is present as an Add-on, while all licenses have a regular traffic simulator that allows you to adapt travel times manually.

Can I integrate Routal with my ERP?

Yes. Routal allows you to integrate with any existing ERP in real time to extract all necessary data automatically. Through our API, you can integrate any external system and even integrate different events in real time, such as the completed delivery, among others.

If you have questions, Contact us in the chat and our support team will help you through the entire process.

Is Routal simple to use?

Routal is so easy that by watching our 3-minute tutorial you'll be able to start planning routes. Simply follow the steps indicated on the platform when signing up. Planning routes will no longer be a tedious task and will be a job of less than 5 minutes a day. Try it here. Thank you very much for your trust.