What is Picking and How to Do It Efficiently?

In the world of logistics, the term “picking” refers to the selection and preparation of products that are part of an order. This process, which at first glance may seem simple, is essential in the supply chain and can have a direct impact on the efficiency of last-mile deliveries. In this article, we'll explore what picking is, why it's so important, and some best practices to optimize it and facilitate delivery work.

What is Picking?

Picking is the process by which an operator selects and organizes the products of a specific order to prepare them for shipment. This process involves identifying the right items in the warehouse, picking them up and packaging them so that they are ready to be transported to the customer. Efficient picking not only reduces order preparation time, but it also minimizes errors, thus improving customer satisfaction.

Why is Picking Important in Last Mile Delivery?

Messy or inefficient picking can lead to delays, delivery errors and, ultimately, a poor customer experience. This is especially critical in last-mile delivery, where every minute counts to meet customer deadlines and expectations. In addition, an orderly preparation makes it easier for delivery people to find packages quickly inside the van, reducing downtime and avoiding confusion along the way.

Efficient picking achieves:

• Optimize deliveryers' time: With well-organized picking, packages are found faster and in the correct order inside the vehicle.
• Reduce delivery errors: By minimizing the possibility of an incorrect package being prepared or placed in the wrong place, delivery accuracy is improved.
• Improve the customer experience: A well-done picking helps to ensure that orders arrive on time and in full.

How to Carry Out Picking Efficiently?

Below, we share some of the best practices for optimizing picking and maximizing the efficiency of the order preparation process:

1. Organize the Warehouse with Logical Picking Routes

Designing a warehouse with a logical organization, which prioritizes the most popular items near picking areas, can significantly reduce search time. Creating picking routes that minimize travel and optimize movements helps operators work faster and more effectively.

2. Implement Picking Systems by Zones or Lots

There are different picking methods, such as zone picking, where the warehouse is divided into sections assigned to different operators, or batch picking, in which several similar orders are grouped together to collect several items at the same time. Selecting the appropriate method based on the type and volume of orders can improve the speed of the process.

3. Using Technology to Guide Picking

Technology plays a crucial role in modernizing picking. Solutions such as voice picking systems, barcode scanners, and mobile applications help operators find exact products quickly. This minimizes errors, streamlines the process and allows for a real-time update of the status of each order.

4. Efficient Package Labeling and Sorting

Once the items have been picked up, it's essential to clearly label the packages, with information such as the customer's name, delivery address and order number. This makes it easier to load the van and allows the delivery person to identify each package at a glance.

5. Loading the Van in Delivery Order

The way packages are loaded into the van is key to optimizing the last mile. Organizing packages in the order in which they will be delivered reduces the time the deliveryman needs to search for them and avoids loading errors. This method also helps the driver to take a faster route without unnecessary interruptions.

6. Train Picking Staff

A well-trained team is essential for efficient picking. Operators must understand the importance of precision and speed in the picking process, as well as the best practices for handling products and available technology.

Picking and the Last Mile: A Crucial Relationship

Well-organized picking not only speeds up order preparation, but it directly boosts efficiency in the delivery phase. Thanks to an orderly and efficient picking process, the delivery team quickly finds packages in the van, reducing the time at each stop and improving the experience for both customers and delivery people. Integrating good practices in picking allows logistics and e-commerce companies to optimize their last mile, reducing costs and making the process much smoother.

In addition, the route planning is an essential pillar in this process: by organizing packages according to the optimal route, the need to reorganize the vehicle is avoided and a load is provided in the appropriate order of delivery. This synchronization between picking and route planning saves time for the delivery person, who can complete their route without delays or wasted time searching for packages or making adjustments to their route. Ultimately, the combination of efficient picking and route planning reduces operating costs, improves delivery times, and allows companies to offer a more timely and optimized service, thus increasing customer satisfaction and maximizing logistics resources.

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