customers

Elevate your customer experience

Keep your customers trusting you thanks to personalized communication, satisfaction surveys and processes that ensure safe deliveries.

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TRUSTED BY LEADING ORGANIZATIONS

Notifications to your customers

Create personalized and automatic notifications. You can inform them of the delivery status, send them a security pin, surveys...

White label

We can be invisible in communications to your customer. If you want, you can integrate your logo, your colors, your domain, your messages...

Real-time tracking

Optimize your routes in 3 simple steps and monitor them in real time. No matter how many routes you have. It's the same effort to optimize 1 as 50.

Customer notifications

Create personalized and automatic notifications. You will be able to inform them about the delivery status, send them a security pin, surveys…

White label

We can be invisible in communications with your customer. If you want, you can integrate your logo, colors, domain, messages…

Real-time monitoring

Optimize your routes in 3 simple steps and monitor them in real time. No matter how many routes you have. It's the same effort to optimize 1 as 50.

FUNCTIONALITIES

Customization and security

Efficient order management

Guarantee of peace of mind.

Precise and detailed updates. Your customers will receive real-time information about the status of their orders.

Deliveries with very precise delivery times. Give your customers the choice at what time they want to receive their order.

Delivery instructions. Your customers will be able to add specific instructions to ensure a safe and satisfactory delivery.

Error reduction. When information flows in real time, it minimizes failed deliveries and improves the customer experience.

Personalization with your brand

Include your logo, colors, domain...

We will be invisible to your client. Personalize your communications to provide a faithful and consistent visual experience for your brand.

Proactive notifications. You'll keep your customers informed with automated messages at every important stage of the order.

Send personalized messages. You'll be able to communicate with your customers with your own personality, voice and tone.

Very easy and fast customization. You won't need anyone's help to include your logo, colors... in all your communications.

The peace of mind of seeing the delivery progress

Your customers value it more and more.

Real-time delivery location. Your customers will always know where their order is located.

Deliveries with very precise delivery times. Give your customers the choice at what time they want to receive their order.

Secure and simplified delivery tests. Your customer will be able to validate the receipt of the order with a PIN, with their signature... And always paperless.

Fast reaction to incidents. If something unexpected happens, your customer will be able to contact you quickly to resolve the issue.

TESTIMONIALS

We assist businesses of all sizes in 32 countries. Thank you!

Trustpilot

4.9

Capterra

4.9

Faqs

Any question?

Help Center

What is Routal?

Routal is the comprehensive platform for optimizing routes and all logistics operations for companies specialized in delivering the last mile. We save more than 30% of gasoline and 90% of time for delivery people and traffic managers, while helping to monitor all operations in real time and accurately communicate the time of arrival to your customers.
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Our purpose is to move the world more intelligently. What will we do to achieve this? Our mission is to simplify route optimization as much as possible.

Does Routal work in my country?

We operate in everybody and nearly 1,000 customers in more than 32 countries use Routal daily to optimize their routes, saving time and money.

How do pricing and billing work?

El Routal subscription cost depends on the number of vehicles. It is necessary to include in the subscription as many vehicles as you plan to use. If the number of vehicles in your fleet varies, you have the option to adapt the number of vehicles registered in your subscription at any time in a simple and flexible way.

For more information, you can visit our section Prices.

Does Routal Planner have a limit of vehicles and stops?

Routal has no explicit limitation on the number of stops and vehicles.

Our recommendation for schedules greater than 1,000 stops should be segmented by zones to reduce the complexity of the problem, achieve solutions in a shorter time.

If you have questions, we will be happy to help you manage this type of planning. Contact our support team for more details.

What should I do if I need help?

Customer satisfaction is one of our top priorities, so whenever you need help, we're here to help. Contact us through any of our communication channels:

Direct chat support:
In the lower right corner you will find a fixed button. Click to start chatting with our support team.
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Email support:
Send us an email support@routal.com with your question and we will solve it as soon as possible.

Does Routal include traffic information?

Yes, you can calculate estimated times considering traffic information in real time. This functionality is present as an Add-on, while all licenses have a regular traffic simulator that allows you to adapt travel times manually.

Can I integrate Routal with my ERP?

Yes. Routal allows you to integrate with any existing ERP in real time to extract all necessary data automatically. Through our API, you can integrate any external system and even integrate different events in real time, such as the completed delivery, among others.

If you have questions, Contact us in the chat and our support team will help you through the entire process.

Is Routal simple to use?

Routal is so easy that by watching our 3-minute tutorial you'll be able to start planning routes. Simply follow the steps indicated on the platform when signing up. Planning routes will no longer be a tedious task and will be a job of less than 5 minutes a day. Try it here. Thank you very much for your trust.