Identification and Ownership

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the Owner provides the following identifying information:

• Owner:  ROUTAL TECH SL
• NIF: B66584087
• Address:  Calle la vinya 16, 08041, Barcelona – España.
• E-mail:  legal@routal.com
• Web:  https://routal.com

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This Website uses its own and third-party cookies to enhance the services provided through it by processing the necessary data for this purpose.

Access to the Website

Access to the Website does not, in any way, imply the beginning of a commercial relationship with the Owner.

Through the Website, the Owner provides access to and use of various content that the Owner and/or its collaborators have published on the Internet.

To this end, you are obliged and committed NOT to use any of the Website’s content for unlawful purposes or effects, prohibited by this Legal Notice or current legislation, that may harm the rights and interests of third parties, or that may in any way damage, disable, overload, deteriorate, or impede the normal use of the content, IT equipment, documents, files, and all kinds of content stored on any IT system owned or contracted by the Owner, other users, or any Internet user.

Security Measures

Personal data provided to the Owner may be stored in automated or non-automated databases exclusively owned by the Owner, who assumes all technical, organizational, and security measures to guarantee the confidentiality, integrity, and quality of the information contained therein, in accordance with current data protection regulations.

However, you should be aware that security measures for computer systems on the Internet are not entirely reliable, and therefore, the Owner cannot guarantee the absence of viruses or other elements that may cause alterations to the User’s IT systems (software and hardware) or their electronic documents and files. Nonetheless, the Owner takes all necessary precautions and implements appropriate security measures to avoid the presence of these harmful elements.

Processing of Personal Data

You can consult all information related to the processing of personal data collected by the Owner on the Privacy Policy page.

Content

The Owner has obtained the information, multimedia content, and materials included on the Website from sources it considers reliable. However, while all reasonable measures have been taken to ensure that the information contained is correct, the Owner does not guarantee that it is accurate, complete, or up to date. The Owner expressly disclaims any liability for errors or omissions in the information contained on the Website’s pages.

It is forbidden to transmit or send any illegal or unlawful content, computer viruses, or messages that generally affect or violate the rights of the Owner or third parties through the Website.

The Website’s content is for informational purposes only and should not under any circumstances be used or considered as a sales offer, a request for an offer to buy, or a recommendation for any other operation unless expressly stated.

The Owner reserves the right to modify, suspend, cancel, or restrict the Website’s content, links, or information obtained through it without prior notice.

The Owner is not responsible for any damages that may arise from the use of the Website’s information or that contained in the Owner’s social media accounts.

Cookies Policy

You can consult all the information regarding the collection and processing of cookies on the Cookies Policy page.

Links to Other Websites

The Owner may provide access to third-party websites through links for the sole purpose of informing users about the existence of other sources of information on the Internet, where additional details about the data offered on the Website can be found.

These links to other websites do not imply in any way a suggestion or recommendation for you to visit the linked web pages, which are beyond the Owner’s control. Therefore, the Owner is not responsible for the content of linked websites or the outcome of following such links. Likewise, the Owner is not responsible for any links found on linked websites that it provides access to.

Establishing a link does not imply the existence of any relationship between the Owner and the website’s owner, nor the Owner’s acceptance or approval of its content or services.

If you access an external website through a link found on the Website, you should read that site’s own privacy policy, which may differ from this Website’s policy.

Intellectual and Industrial Property

All rights reserved.

Access to this Website is subject to the following conditions: the reproduction, permanent storage, and dissemination of the contents or any other use for public or commercial purposes are expressly prohibited without the Owner’s prior express written consent.

All industrial and/or intellectual property rights over the Application, as well as any extensions, improvements, or modifications thereof, are the exclusive property of the Owner. Intellectual property includes the software program, its source code, and the structure of its database.

Users are expressly prohibited from reproducing, transmitting to another computer, modifying, adapting, maintaining, correcting errors, transferring, selling, leasing, lending, granting partial or total use, transferring usage rights, disclosing, publishing, etc., the licensed software, except for use by the User’s authorized Users.

Additionally, the User agrees, in the context of contractual good faith, to promptly and effectively inform the Owner of any infringement or suspected infringement of the Application by third parties that may affect the Owner’s legitimate interests.

The User retains all industrial and/or intellectual property rights they hold over any information and content stored through the Application as part of its use under the License.

Limitation of Liability

The Owner disclaims any liability in the event of interruptions or malfunctioning of the Services or content offered on the Internet, regardless of the cause. Likewise, the Owner is not responsible for network outages, business losses resulting from such outages, temporary power failures, or any other indirect damages beyond the Owner’s control.

The Owner is not liable for any damages that may arise from Users’ reliance on the utility of the Application or the reliability of the accessible service and content.

The Owner’s total liability, for any reason, shall not exceed the total amount invoiced to the User for the license. Under no circumstances shall the Owner be liable for loss of profits, consequential damages, or any other direct or indirect damage.

The User is solely responsible for safeguarding and keeping secret the usernames, passwords, and license numbers for the Application.

The Owner is not responsible for damages of any kind resulting from the User’s access to or use of the Application against the provisions of this legal notice and/or due to defective compliance with the User’s obligations.

The Owner is not responsible for: (i) third-party software, and (ii) the nature and type of information and content stored by the User.

Neither Party shall be liable to the other or to third parties for indirect, special, consequential, or incidental damages, including but not limited to (a) loss of revenue, (b) loss of opportunities, (c) loss of profits, (d) recovery costs, even if the Party has been advised of such damages, except in cases of willful misconduct, gross negligence, or breach of this legal notice.

The Owner provides the Application without any implied or presumed warranty, including but not limited to its fitness for specific purposes, absence of defects or errors, ability to integrate into a specific system, or the accuracy of its information.

Jurisdiction

This Legal Notice is governed entirely by Spanish law. Any dispute that may arise regarding the interpretation, execution, and/or termination of this Agreement shall be expressly submitted to the Courts and Tribunals of the city of Barcelona, Spain, waiving any other jurisdiction that may apply.

Contact

If you have any questions regarding this Legal Notice or wish to provide any comments about the Website, you can send an email to legal@routal.com.

Refund Policy for Routal Customers

Unless required by law, payments are non-refundable, including fees and other charges. Refunds are only possible in the event of service downtime, and only for the period of unplanned downtime. The refund amount will never exceed the service payment.

EU citizens acting as private individuals may request a full refund within 14 days of starting their subscription. This 14-day period begins when the subscription service starts.

For annual paid licenses, a refund may only be requested within the first 10 days of the initial subscription date, subject to a three-month license fee deduction as an administration fee.

If payment was made via credit card, any refund may take between 5 to 10 days, depending on the bank or credit institution.

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